How can we help?
Send us an email and a person picks it up. That is the whole system.
support@skidle.comHow fast will I hear back?
Usually within one business day. Every email lands in a queue a person reads — nothing here is answered by a bot.
What should I include?
What you were doing, what you expected, and what happened instead. A screenshot and the browser you are using turns most guessing into a fix.
Can I reply to your answer?
Yes — just reply in your mail client. It attaches to the same ticket, so nobody has to be caught up from scratch.